Dhaval brings over 18 years of business management and consulting experience that blends business strategy development, operations, and IT. He brings in-depth expertise in the enterprise software, information services, technology device, and professional services industry. He specializes in helping technology companies capitalize on emerging trends, drive growth, and transform from a product-led to solutions-centric business. He works at the intersection of business and technology in areas of growth strategy, operating model transformation, new offering launch, operations improvement, and offshore/outsourcing execution.
Prior to joining Waterstone, Dhaval was an Associate Partner at IBM Business Consulting Services and part of the corporate development and strategy team responsible for IBM’s services business. At IBM Dhaval led a number of large operations and IT transformation engagements for clients in the electronics, consumer goods, and industrial industries. He also played an integral role in the development and execution of IBM services’ global accounts, solutions, and global delivery strategy. He spent two years at IBM India where he started-up and grew IBM’s global research and analytics team, managing a strategy practice that delivered engagements globally. Dhaval joined IBM via the acquisition of PwC Consulting, where he was a Managing Consultant in the operations and technology strategy practice. He started his career with Andersen Consulting in Mumbai.
He has an undergraduate degree in Electrical Engineering from Mumbai University and an MBA in Finance and Strategy from Indiana University, Bloomington. He has lived and worked internationally in the U.S., India, the ASEAN region, and Europe.